Demand Manager is committed to providing quality services to you and this policy outlines our ongoing commitment and obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
“Personal information” is information we hold which is identifiable as being about you.
2. What personal information we collect
We may collect the following types of personal information from you:
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
Should Demand Manager become aware of a data breach or loss, then Demand Manager will take reasonable steps to investigate the mater to reduce risk and harm, and to minimise the chance of future occurrences.
You can access and update your personal information by contacting us at info@demandmanager.com.au. We may charge a reasonable administration fee for this access.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to info@demandmanager.com.au. We take complaints very seriously and will respond to you in due course after receiving written notice of your complaint.
If after receiving our response, you still consider that your privacy complaint has not been resolved, you may refer your complaint to the Australia Privacy Commissioner at http://www.oaic.gov.au.
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
When you visit our website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
May 2017
Demand Manager helps organisations to realise energy and water savings by bringing finance to clean energy projects.
Office: Suite 1, Level 7, 12-14 O’Connell Street Sydney
PO Box: Q1251 QVB Post Office NSW 1230
Phone: +61 2 9279 4704
Fax: +61 2 8076 7460